FAQ

SIZING

Q: Where can I find the sizing chart?

A: Chopper Mill Sizes are included on each product page under the "Description" section. If you are nearing the end of the season, we recommend sizing up for the next season. 

Q: What size would my children's mittens be if I had a Small? 

A: Our sizing ranges from size 1 to size 9. However, Chopper Mill originally started with XS, S, M, L, and XL when we just had children's sizes. We had to move to a numeric sizing system when we added our adult mittens in 2023. As a reference, Size 1=XS, Size 2=S, etc. 

SHIPPING

Q: Can I get free shipping?

A: Yes! We always have an offer of free shipping for orders above $125 as well as if you subscribe to our email or text list. 

Q: How long will it take to receive my mittens? 

A: Generally, it takes 1-2 days to complete your order because our kids mittens are personalized. If you live in the Midwest, our shipping takes approximately 1-2 business days. If you live out West, East or South, shipping takes approximately 2-5 business days. 

PRODUCT DETAILS

Q: Do the gloves have a removable insert?

A: No, our gloves do not have a removable insert. Our gloves are constructed with Hipora which is waterproof and windproof which is integrated into the mitten.

Q: What temperature are your mittens rated for?

A: Our mittens are rated at zero degrees although used in temperatures below that. Every person is different with their body heat, so it is difficult to determine whether any mitten is right for you until you try it. We guarantee our mittens will be warm enough, and if you are not happy you have 100% Chopper Confidence we will return your money.